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Case study · CAFM & Facilities Maintenance Software

Cafmly

A computer-aided facilities management platform that keeps every site, asset and maintenance contract in one place - planned and reactive work, SLAs, permits and compliance, with the evidence to prove it.

Launching soon

01Overview

Facilities teams run buildings on spreadsheets of assets, binders of certificates and a phone that never stops ringing. Cafmly gives every site, building, floor and space its own record, and every lift, air handler and generator a place in that tree, a history and a QR plate.

Planned maintenance follows classes of asset, so a new air handler joins the AHU plan the day it is classified. Reactive faults arrive as requests, become work orders once an operator says so, and are worked on site with visits clocked on and off from the technician's device.

Around the work sit the things an auditor or a client actually asks for: service levels and service credits, permits to work, certificates for places, assets and contractors, and a one-file handover pack. It is a multi-company SaaS, available in English and Arabic.

02What it does

  • 01

    Asset register & space tree

    Sites, buildings, floors and spaces, with categorised assets, meters, QR location plates and bulk imports.

  • 02

    Planned maintenance (PPM)

    Maintenance plans by asset class, reusable job plans, schedules and meter-based intervals, with PPM compliance tracking.

  • 03

    Requests to work orders

    Faults reported by anyone are triaged into work orders with tasks, parts and on-site visits clocked from the device.

  • 04

    SLAs & service credits

    Response and resolution terms per priority, scored against the work done, with service-credit bands applied automatically.

  • 05

    Permits & compliance

    Permits to work authorised by someone other than the requester, and certificates held against places, assets and contractors.

  • 06

    Contracts, quotes & billing

    Service agreements, out-of-scope charges, quotations and recurring invoices, payable online through Paddle.

  • 07

    Purchasing & inventory

    Purchase requisitions and orders, vendors and a parts store tied to the jobs that use them.

  • 08

    Reports & handover

    Replacement forecasts, utilisation and data-quality reports, plus an xlsx handover pack of everything on record.

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